Market researcher

Market researcher –  Nasr City – Cairo

Job Description

• Answers coming calls by clarifying desired information, and location, and providing information.
• Maintains call center database by entering information.
• Follow up on clients’ calls where necessary.
• Enter new client information into the system.
• Take part in supporting sales processes through data collected from clients.
• Keep an updated database of client information/inquiries and send it to the concerned department for proper action accordingly.
• Follow communication “scripts” when handling different topics
• Identify clients’ needs, clarify information, research every issue, and provide solutions and/or alternatives
• Achieving the highest customer satisfaction.

Job Details

• “Females are only allowed ”Market researchers” are required to work at the company’s headquarters in Nasr City – Cairo

• Bachelor’s degree in a related field.
• At least 1 year of experience and above of working experience in the field
• Very good communication skills & interaction with prospective clients.
• Have organizational Skills & the ability to manage several telephone calls.
• Multitasking so has the ability to perform several tasks concurrently with ease and professionalism.
• Ability to communicate in Arabic & English written and spoken.

Job Benefits

• Rewarding salary
• Medical Insurance

• Social Insurance

• Job: Full time